As of: 1 September 2026
This is an English translation for your convenience. The German version is authoritative: Allgemeine Geschäftsbedingungen.
These terms apply to all contracts for the use of the online service Abschlussretter between Klartakt Limited, Office 2, 12A Lower Main Street, Lucan, Dublin, K78 X5P8, Ireland (hereinafter “Provider”) and its customers.
The offer is directed exclusively at entrepreneurs within the meaning of section 14 of the German Civil Code (BGB), in particular trade and craft businesses and comparable commercial operators. Contracts with consumers are excluded. By placing an order, the customer confirms that it uses the service for its commercial or independent professional activity.
Abschlussretter is an online service that records a business’s quotations and presents them clearly. The business sends its quotation emails as a blind copy (BCC) to a personal capture address or enters quotations manually. The service shows open quotations, reminds the business to follow up and provides ready-made text suggestions for email, WhatsApp and telephone.
The Provider owes the provision of the service, not the achievement of any economic success. Sample calculations shown on the website are model assumptions and not a promise of results. The service does not replace legal or tax advice.
With automatic capture, quotation data (such as customer, project, amount) is read by machine from emails and attachments. Machine recognition may in individual cases be incomplete or incorrect; the customer can view and correct captured information at any time.
The contract is concluded when the customer completes the ordering process on the payment page of our payment service provider Stripe and the Provider makes access available.
A free trial period of 14 days is offered for the Professional plan. A payment card must be stored for the trial. After the trial period ends, the contract automatically becomes a paid subscription unless the customer cancels beforehand. The Provider gives notice by email of the upcoming end of the trial period. Cancellation is possible at any time during the trial period with immediate effect; in this case no costs arise.
The prices shown on the website at the time of ordering apply. Billing is per business, monthly or annually in advance, via the payment service provider Stripe. Invoices are provided electronically. The VAT shown on the invoice is determined by the applicable VAT law.
Depending on the billing period chosen, the contract runs for one month or one year and is renewed for the same period in each case unless it is terminated before it expires.
The customer may terminate at any time with effect from the end of the current billing period, directly in the customer portal (accessible via “Rechnungen & Abo verwalten” in the service) or by email to [email protected]. The right to extraordinary termination for good cause remains unaffected.
Access ends when the contract ends. On request, the Provider makes an export of the customer’s quotation data available in a common format within 30 days of the end of the contract. The data is then deleted unless statutory retention obligations prevent this.
The Provider provides the service with the care of a prudent businessperson but does not owe uninterrupted availability. Maintenance work and disruptions at subcontractors may lead to temporary restrictions. Planned maintenance is carried out outside normal business hours where possible.
Information on the processing of personal data is contained in the privacy policy (German). Insofar as the Provider processes personal data on behalf of the customer (in particular data of the recipients of the customer’s quotations), the data processing agreement (German) forms part of this contract.
The Provider is liable without limitation for intent and gross negligence and for damage arising from injury to life, body or health.
In cases of simple negligence, the Provider is liable only for the breach of material contractual obligations (obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the customer may regularly rely), limited to the damage typical for the contract and foreseeable at the time the contract was concluded, but at most to the total fees paid by the customer in the twelve months before the event causing the damage.
Liability under mandatory statutory provisions remains unaffected. The Provider is liable for the loss of data only to the extent that the damage would also have occurred if the customer had backed up its data properly, insofar as such a backup was possible and reasonable for the customer.
The Provider may change these terms with effect for the future, provided the change is reasonable for the customer. Changes are announced by email at least four weeks before they take effect. If the customer does not object before they take effect, or continues to use the service afterwards, the amended terms are deemed accepted; the announcement points this out. In the event of an objection, either party may terminate the contract with effect from the date the change takes effect.
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. The exclusive place of jurisdiction for all disputes arising out of or in connection with this contract is Dublin, Ireland; the Provider is also entitled to sue the customer at the customer’s general place of jurisdiction.
Should individual provisions be invalid, the remainder of the contract remains valid.